Domestic (US): Standard shipping takes 3–5 business days. Express delivery (1–2 days) is available at checkout for $12.

International: We ship to 25+ countries. Delivery typically takes 7–14 business days depending on customs. Free shipping on orders over $39.

Track your order anytime via the link sent to your email upon dispatch.

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin, you can return it for a full refund — even if the bottle is partially used.

To initiate a return, simply email us at support@markedke.com with your order number. We'll send a prepaid return label within 24 hours.

Follow the "thin to thick" rule — lightest textures first, heaviest last:

① Cleanse ② Toner / Essence ③ Serum ④ Moisturizer ⑤ SPF (AM only)

Allow 30–60 seconds between layers for optimal absorption. Take our skin quiz for a personalized routine recommendation.

Most Markedke products are safe during pregnancy and breastfeeding. However, our Vitamin A Renewal Serum contains retinol and should be avoided during pregnancy.

We clearly mark pregnancy-safe status on every product page. When in doubt, consult your physician and share our full ingredient list with them.

Absolutely. Every Markedke product is developed through our 3-phase clinical validation process:

• Phase 1: In-vitro efficacy testing in partner dermatology labs
• Phase 2: 4-week consumer panel trials (200+ participants)
• Phase 3: Independent third-party safety certification

Results are published transparently on each product page under "Clinical Results."

Yes! Subscribe and save 15% on every order. Choose your delivery frequency (every 30, 45, or 60 days) and modify or cancel anytime — no commitment.

Subscribers also get early access to new product launches and exclusive seasonal gifts.

We're committed to reducing our footprint. 100% of our primary packaging is recyclable or made from post-consumer recycled materials.

Our shipping boxes use FSC-certified cardboard with compostable packing peanuts. We're working toward zero-waste packaging by 2027.

No, you can also place an order as a guest. But, there are some perks if you have an account with us:

• Quick checkout process
• Easily view your order status and order history
• Receive updates detailing our new releases and special promotions

We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "ç" to "c".

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacation address as we do not know how long the destination's customs department will have the package on hold.

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.

If something is still missing, please contact us immediately at support@markedke.com.